Social Media is significantly changing the way businesses and consumers discover, evaluate and purchase products and services. It is also having a significant impact on how they interact with the companies that provide these products and services. The ability to ingrate the various social media channels with your email marketing and CRM tools can create a more meaningful experience for online collaboration, information sharing and sales intelligence.
Join us for an hour-long webcast to learn how TeamAutomation and SugarCRM can equip you to embrace these changes with a leveraging your existing tools by incorporating them into an easy to use Social CRM approach.
You will learn:
- How Social Media is changing the buying and selling equation
- The 5 new rules for engaging with customers in this new era
- What SocialCRM can do improve your customer experience
- How a SugarCRM customer is using SocialCRM to dramatically increase engagement
Speakers:
- Randy Tucker, CTO/Founder, TeamAutomation
- Judy Albright, Sales Manager, TeamAutomation