“If you don’t take care of your customers, someone else will!”
In successful businesses, they’re prepared to assist quickly and accurately while maintaining a low cost of such services. TeamAutomation can help achieve those goals with you. Helpdesk software and systems are available as high quality low-cost systems for small to medium sized organizations. Our helpdesk systems can be used as standalone tools or integrate with your CRM and accounting systems.
Our Helpdesk services include:
- Analysis of needs and Product selection
- Installation, configuration and setup
- Training
- Technical Support
Our premier helpdesk product, TeleSupport HelpDesk provides a complete software solution for your Customer Service and HelpDesk needs. TeleSupport HelpDesk integrates with your existing CRM software or runs Stand-Alone with a built-in contact database.
TeleSupport HelpDesk provides:
- Call Tracking
- Customer Service tools
- Time & Materials tracking and billing
- QuickBooks Billing links
- Knowledge Base building and automation tools
- Inquiry Publisher – allow customers to monitor support issues
- HotTips Publisher – build an Online Searchable Knowledge Base
- Integrates with CRM systems or as a Stand-Alone system with a built-in contact database
- Available in Microsoft Access or Microsoft SQL versions
Providing Quality prompt customer service with our HelpDesk systems assist you to:
- Increase your profits
- Grow your business
- Better manage your service reputation
- Provide you with a wealth of information so you make better business decisions
- Maximize your efficiency
Get started now by contacting us today for your FREE consultation, or call 805-522-3875 to speak with a Professional HelpDesk Consultant.